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Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the “Companies and Allied Matters Act 1990 (RC 713420)” and an IATA accredited travel management company working as a professional and reliable entity.

We seek applications from qualified candidates for the position below:

 

 

Job Title: Ticketing & Issuing Officer
Location:
Any City, Nigeria

Responsibilities

  • Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service
  • Provide daily sales Report with zero error rate in ticket issuance
  • Provide daily customer feedback form,
  • Provide weekly Report
  • Prospecting, qualifying, developing and closing sales opportunities within a defined territory, especially in Lagos.
  • Evaluating, Booking, Ticketing, Refunds, etc.
  • Forecasting and tracking of sales opportunities.
  • Achieving sales targets.
  • Understanding industry trends, product capabilities and customer requirements.
  • Oversees Partner Relation with Airlines, Hotels, car rental partners, Tourism partners, etc. in terms of deals, promos, discounts, etc
  • Establish Executive level, long term customer relationship for future cross – sell and up – sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.

Qualifications

  • Outstanding passion for customer service and hospitality
  • Proven experience leading teams and managing operations
  • Must have International Passport and also passion for Travels
  • IATA Certification would be an added advantage.
  • Minimum of an OND in any approved Polytechnic course
  • Minimum of three years of ticket booking, issuing, reissuing, revalidating, cancelling, etc experience in the Tourism industry is critical and COMPULSORY.
  • Experience in at least two of the Global Distribution Systems (GDS _ Amadeus/Sabre/Galileo) is CRITICAL AND COMPULSORY.
  • Experience in Microsoft applications especially, Word, Powerpoint and Excel will be an added advantage
  • Experience in Sales and Marketing, and closing deals.
  • Experience in Tours and Hotel booking will be an added advantage

Remuneration

  • Very attractive and negotiable

 

 

 

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] & [email protected] using the Job Title as the subject of the mail.

 

Application Deadline 14th June, 2019.

 

Note: Kindly adhere strictly to the Job Description (JD) requirements. CV without the required Tourism experience will be discarded.

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