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Adexen Recruitment Agency – Our client, a leading long established international group is recruiting suitably qualified candidates to fill the position below:

 

 


Job Title:
Workshop Manager
Location
: Lagos, Nigeria
Industry: Logistics & Transport
Job Seniority: Mid-Senior level
Job Category: Engineering
Employment Type: Full time

Job Introduction

  • We are in need of a Workshop Manager for our operations in Nigeria.

Responsibilities

  • Collaborate with the After Sales Manager to provide timely update on status of their vehicles and maintain approved communication channel until job is successfully completed.
  • Identify customers’ needs and provide expert advice to help customers make informed decision about our products/services.
  • Collaborate with the After Sales Manager to investigate customer complaint about repeat jobs, and propose appropriate solution to successfully resolve the challenge.
  • Develop and implement reliable system to record and store information pertaining to customers queries on repeat jobs.
  • Collaborate with After Sales Manager, Technical Instructor and HR Coordinator to implement training needs as applicable to each Workshop staff.
  • Promote ANZEN and KAIZEN culture within the Workshop.
  • Monitor compliance of Workshop staff with work and Safety Rules and other Standards guiding work practice as applicable from time to time.
  • Assist with the Management of Work Shop Projects.
  • Manage end-to-end work process at the Workshop in order to increase efficiency, customers satisfaction and business growth.
  • Manage Team Leaders activities, job allocation, job flow, and scheduling for day-to-day operations.
  • Coordinate Operational resources – INCADEA/MECAPLANNING; and Workshop staff to ensure operational activities are efficiently and effectively managed to increase productivity.
  • Liaise with Parts Department to ensure supplies of Spare Parts ordered for each job are accurate with Workshop requests.
  • Assist with quotations, provide oversight to check job estimates to assure profitability.
  • Provide Technical Support on key challenges and other areas as required by the business from time to time.

Desired Skills and Experience

  • Report Writing Skills.
  • Excellent organizing and multi-tasking ability.
  • Good sense of record management.
  • Time Management & Prioritizing skills.
  • Integrity.
  • Resilient.
  • Passionate.
  • Detailed Oriented.
  • Customer Centric.
  • Team Spirit.
  • Bachelor’s Degree in Mechanical or Mechatronics Engineering.
  • Between 6 – 8 Years Post NYSC relevant Experience.
  • Able to drive and possess valid driving license.
  • Demonstrated experience and ability to manage a Team.
  • Excellent written and oral communication skills.
  • Strong interpersonal and relationship management.

 

 

 


How to Apply

Interested and qualified candidates should:
Click here to apply

 

Note: We thank all applicants however only those selected will be contacted.

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