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Telvida delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications.

We are recruiting to fill the position below:

 

 

Job Title: Customer Service Representative
Location:
Lagos
Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

Requirements

  • Knowledge of Sport betting is mandatory.
  • Minimum of 2years relevant experience.
  • BSC/ MSC in any relevant discipline.

 

 

How to Apply
Interested and qualified candidates should send their CV to: [email protected] subject of mail – Customer Service Representative SB

 

Application Deadline 27th September, 2019.

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