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Ashton & Dave Travels and Holidays Limited is recruiting for fulltime Operations Manager.

Job Details

Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the “Companies and Allied Matters Act 1990 (RC 713420)” and an IATA accredited travel management company working as a professional and reliable entity.

We seek applications from qualified candidates for the position below:

Job Title: Operations Manager

Location: Lagos

Responsibilities

  • Prospecting, qualifying, developing and closing sales opportunities within a defined territory, especially in Lagos.
  • Evaluating, Booking, Ticketing, Refunds, etc.
  • Forecasting and tracking of sales opportunities.
  • Achieving sales targets.
  • Understanding industry trends, product capabilities and customer requirements.
  • Oversees Partner Relation with Airlines, Hotels, car rental partners, Tourism partners, etc. in terms of deals, promos, discounts, etc
  • Establish Executive level, long term customer relationship for future cross – sell and up – sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
  • Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service
  • Provide daily sales Report with zero error rate in ticket issuance
  • Provide daily customer feedback form,
  • Provide weekly Report

 

Job Requirements

Min Required Experience:

7 year(s)

Min Qualification:

Bachelor’s Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Qualifications

  • Minimum of a degree/HND in any government approved tertiary institution with evidence to have completed or being exempted from the NYSC Scheme
  • Minimum of seven years of ticket booking, issuing, reissuing, revalidating, cancelling, etc experience in the Tourism industry is critical and Compulsory.
  • Experience in at least two of the Global Distribution Systems (GDS _ Amadeus/Sabre/Galileo) is Critical and Compulsory.
  • Experience in Microsoft applications especially, Word, PowerPoint and Excel will be an added advantage
  • Experience in Sales and Marketing, and closing deals will be an added advantage.
  • Experience in Tours and Hotel booking
  • Outstanding passion for customer service and hospitality
  • Proven experience leading teams and managing operations
  • Must have International Passport and also passion for Travels
  • IATA Certification would be an added advantage.

Remuneration
Very attractive and negotiable.

Application Closing Date
Friday; 27th September, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: dtariah@ashtondavetravels.com and seboji@ashtondavetravels.com using the “Job Title” as the subject of the mail.

Note: Kindly adhere strictly to the Job Description (JD) requirements. CV without the required Tourism experience will be discarded.

If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here

Have difficulty applying via above button? You can send applications to dtariah@ashtondavetravels.com

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